Read verified reviews from customers who have made the switch to probiotics.
Customer Reviews
Overall rating: 4.9 / 5 from 343 reviews.
I love the subtle fragrance and the fact that it's clean, toxin free and safe to use. I stopped using all others when I got my budgie Ollie due to his delicate lungs. Plus I'm a strong believer in pre/probiotics.
Store owner replied:
Hi Caroline - thanks so much for taking the time to leave a review. It's great to hear that the shampoo is doing it's job so well! 😊
Really pleased with this product
unsure at first as l thought it wasn’t working but Jess
teeth are much cleaner now.o I hope that they will continue to improve. I did notice that it was better for me to use the spray just after she has a drink so she gets the full benefit of the spray.
Store owner replied:
Hi Anne, thanks so much for your lovely review! We're delighted to hear Jess's teeth are looking cleaner, and that you've found a routine that works well for her. We find that results often continue to improve with regular use, so we hope you'll see even more progress🐾
This product neutralized the bad oral smell of my cat, he does not like it but I don't care, I spray it into his mouth anyway, I believe this helps preserving his teeth in the long term.
I am pleased to have discovered this company and their products.
Store owner replied:
Thank you so much and we are so happy the product is helping your cat with his oral smell. Thank you for sharing. Also, we absolutely love the photo - what a big yawn! 💚
My dog lets me do it. Can you use it as well as cleaning their teeth with dog toothpaste?
I have been spraying once a day but have re-read the instructions and it says up to 2 times a day
Store owner replied:
Thank you Teresa for your review and for sharing.
Love the subtle scent, natural ingredients and safe for my budgerigar. My cottage is very old so needs freshening up which I've not been able to do until now due to my budgie Ollie safety concerns.
Store owner replied:
Thank you so much for leaving such a lovely review, so pleased to hear Ollie is now safe.
I've always used a dehumidifier/air purifier. I saw this as I follow Mark Attwood on you tube and wanted it immediately. I'm extremely happy with it, feeling the benefits especially in my bedroom due to allergies.
Store owner replied:
Thanks Caroline, reducing chemical use when looking to control odours is a real hot button for us, glad to be helping you reduce your chemical exposure
Really great product, ready to use and it gets a lot of use! I wipe everything down with it, especially where the cats tread. Will definitely buy again when needed, although you don’t need much as a little goes a long way.
Store owner replied:
Fantastic, thank you Lee. Safe for your cats, use it everywhere, works great AND goes a long way - perfect!
I’m really pleased that I’ve switched to these products. They clean so well and the fact that my cats are not picking up harmful chemicals on their paws means a lot. One cat in particular was sneezing and coughing and I was very worried. Since the switch she’s completely changed, not one sneeze! Very happy.
Store owner replied:
Amazing! we are so happy for both you and your cat, Lee - thank you for sharing. This is exactly how we want to help. The connection between household chemicals and pet health is so often overlooked (but not by us, of course!)
This does the job of descaling just as well as the toxic brands, but without harmful chemicals. I’ve only used it once so far but very pleased with the results.
Store owner replied:
Thank you Lee, a 100% natural product that works really well - so glad you are pleased with the results.
This spray has kept my cocker spaniel infection free for years. Prior to getting it he had frequent ear infections and a couple of surgeries with the attendant general anaesthetics. Regular use of this ear spray seems to have put an end to all that.
Store owner replied:
thanks for your honesty Isabelle, hopefully you'll notice a difference in due course, we are so happy to be helping to reduce your chemical exposure at home in the meantime.
Aloha, I am new to all of this, so still experimenting. I love the fact that it is all natural, no funky things added, thank you!
Store owner replied:
Hi Aloha, welcome on board and we are so please that you are so pleased !! Keep experimenting! Thanks again.
It has really reduced my dogs bad breath. It’s not removed the plaque yet but it has helped loosen some of it so I’m hoping continued use will start to see more benefits
Store owner replied:
Thanks Elaine, great to hear about sorting out that bad breath - it means the microbiome in the mouth is healthier and in better condition. This means there will be less plaque create from here on and hopefully the old stuff will fall away through wear and tear.
Goes a long way. Very powerful, I use my rubber gloves when cleaning down.
Store owner replied:
Thank you Christine, we do want the cleaner to go a long way - it helps save money for you and is so much better for the environment.
Store owner replied:
Thank you Elizabeth, we know we are on the right track when hear about you happily using our cleaners for so long!
This did not stop, slow down, or in any way impove my dogs skin problem. And to add insult to injury i lost the dog, [totally unrelated] so have no need for this item any more.
Store owner replied:
Hi Irene
We're so very sorry to hear that you've lost your beloved dog. It's heartbreaking to say goodbye to such a special member of the family, and our hearts go out to you. ❤️
We're also genuinely sorry that Allergen-Free wasn't able to help with your dog's skin problems after helping so many others.
We've arranged a full refund for you as a small gesture of goodwill, and we hope it's one less thing for you to worry about at such a difficult time. Sending you our warmest wishes.
I’m well and truly converted! I’ve had a hatred of nasty chemical cleaning products for a long time and have really struggled to find a brand that ticks all the right boxes. I’m pleased to say that this is it! I purchased the Universal Cleaner which is not only great value, but a great cleaner to boot! I’ll be purchasing more products soon.
Store owner replied:
Ah, thank you James - we are so happy to be part of your chemical exposure reduction, so pleased to be helping !
Our dog had a torn cruciate ligament and luxating patella. In conjunction with a knee support Tvati has been brilliant. Our vet is amazed, he can no longer feel her luxating patella and the cruciate has healed. It may seem pricey, but it saved us a £4000 operation.
Store owner replied:
hi Sharon, thanks for sharing! We are doubly happy - helping your pet with her problems AND saving you £4k !! We are so pleased for you both !
We have been using the detergent and universal cleaner as soon as the order arrived. The laundry smells cleaner and fresher not chemical smells. The universal cleaner when diluted is amazing it cleans and also shines certain surfaces. We are very pleased that we found out about you through Mark Attwood. Thank you
Store owner replied:
Thanks Carol, so happy to be helping with the unwanted smells and keeping you away from chemical masking sprays at the same time !
Gentle, effective cleansing. Leaves the coat feeling healthy and soft
Store owner replied:
Thanks Stephanie, that is wonderful to hear !!
I really have confidence that this air purifier is doing a good job. The fragrance isnt overwhelming and it seems to be doing a good job. I feel I can breathe easier. My house is very small and can get a bit stuffy when the weather gets colder and I dont open the windows as often.
Store owner replied:
hi Esther, thank you for sharing, so happy to be help your home environment.
I have only just got it about a week ago and have been using it for cleaning. Its very good on all my kitchen and bathroom surfaces. I really enjoyed your video with Mark Attwood lots of good information
Store owner replied:
Thank you Eileen, that is really great to hear. Glad you enjoyed the video - Mark is a mind full of information!!
I used to put bleach in the toilet thinking it was good, even though it made the place smell like a swimming pool! This does the job much better with no chemicals, very pleased.
Store owner replied:
Great to hear, Lee, thanks. Doing a great job and getting your home bleach-free, perfect result!!
I initially bought this as one of my cats was constantly sneezing and had watery eyes. I’d watched these products being discussed and was very interested in trying them out. I’ve since brought the lot I think! I’ve washed everything in this washing liquid since it arrived a couple of weeks ago, and my cat has not sneezed since, neither has her eyes watered. I’ve since thrown all my old liquids away and will only use this from now on. It’s strange how I used to think that overpowering synthetic smell was nice, in such a small space of time my view has changed completely! Very pleased, thank you ☺️
Store owner replied:
that's brilliant, Lee, so please for your cat (and for you!). Just glad to be helping make the change nice and easy!
The product does exactly what it says… It’s the best product ever for cleaning dogs ears. It’s more expensive than other brands but the quality outweighs the price because it 100% works.
Store owner replied:
Thanks Daniel, using it for washing the toys too - great idea !!
My Foxie had his first ear infection March 2025 and never quite cleared as another in 2026. I was taking him to the top holistic vet in Australia but he retired last December so we haven’t been back to the practice this year. I noticed after the third treatment of the probiotic formula his ears were much less smelly and not producing copious amounts of orange wax. I stopped for a few days to see whether I needed to continue but yesterday I started back on twice a day so I will need to gauge this and see what happens. Thank you, as that was an amazing result in such a short time as I’ve used many different holistic products.
Store owner replied:
thank you Judith - a great photo and we are so glad to be helping with his ear health and being a part of hopefully breaking the infection cycle.
Easy ordering, quick delivery time, fantastic product. Thank you 🙏
Store owner replied:
you are so welcome, Richard, we are just happy to help improve your home hygiene and reduce your chemical exposure. Thank you!
This is the natural way to clean and refresh all surfaces. Simple to use and effective, especially in the kitchen. No perfumes to harm just the smell of clean and safe. Love all these products.